We will never sell your information to a third party.

Compass & Fork and our related entities appreciate that privacy is very important. Compass & Fork has adopted this Privacy Policy as we recognize the right of people to keep their personal information private. This Privacy Policy covers Compass & Fork’s treatment of personally identifiable information that we collect or hold. Like many other organizations, Compass & Fork must comply with the National Privacy Principles contained in the Australian Privacy Act when dealing with personal information.

1. The information we collect

Compass & Fork will collect general information about you, such as your name, address, and contact details so Compass & Fork can contact you. We may also collect this and other types of personal information during the course of dealing with you, for example when you wish to obtain goods or services from Compass & Fork, or complete other forms. The information collected may include some sensitive information (as defined by the Privacy Act), such as information about you personally, relevant to the services or assistance you have requested from Compass & Fork.

Where practicable, the purpose for which we collect personal information will be made clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to some of our services or the assistance you have requested.

Users can generally visit Compass & Fork website without revealing who they are or other personal information unless they log on, place an order or register with us. Compass & Fork will not collect any personal information about visitors to the website except when they knowingly provide it.

2. How we use your information

Compass & Fork will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information as follows:

  1. to establish and maintain your involvement with Compass & Fork, including providing you with newsletters which you have subscribed to;
  2. to provide the products or services you have requested from Compass & Fork;
  3. to answer your inquiry;
  4. to assist us to make Compass & Fork’s sites, services and products more valuable to our customers;
  5. for direct promotion of products or services and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further promotional communications;
  6. to third parties where we have retained those third parties to assist us to operate Compass & Fork and provide the products or services you have requested, such as external contractors, promotions companies, website hosts and IT consultants, and our professional advisers such as consultants, lawyers and accountants. In some circumstances we may need to disclose sensitive information about you to third parties as part of the services you have requested; and
  7. to different parts of Compass & Fork to enable the development and promotion of other products and services.

3. Access to your information

You can request access to the personal information that Compass & Fork holds about you by contacting Compass & Fork office as set out below. We will provide you with access to your personal information unless we are legally authorized to refuse your request. We may charge a reasonable amount for providing access.

If you wish to change personal information that is out of date or inaccurate at any time please contact us. After notice from you, we will take reasonable steps to correct any of your information which is inaccurate, incomplete or out of date. If you wish to have your personal information deleted please let us know and we will delete that information wherever practicable.

We may refuse your request to access, amend or delete your personal information in certain circumstances. If we do refuse your request, we will provide you with a reason for our decision and, in the case of amendment, we will note with your personal information that you have disputed its accuracy.

4. Use of “Cookies”?
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user’s preferences for future visits.
      Keep track of advertisements.
      Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled.

 

5. Third Party Disclosure

 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

6. Third party links

 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

 

7. Google

 

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.
Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
      Demographics and Interests Reporting

 

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

 

8. California Online Privacy Protection Act

 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
  • Users can visit our site anonymously
  • Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
      On our Privacy Policy Page
Users are able to change their personal information:
      By emailing us
      By logging in to their account
9. How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
10. Does our site allow third party behavioral tracking?
It’s also important to note that we allow third party behavioral tracking

 

11. Security

Compass & Fork will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.

The Internet is not a secure method of transmitting information. Accordingly, Compass & Fork cannot accept responsibility for the security of information you send to or receive from us over the Internet or for any unauthorized access or use of that information.

12. Changes to this Privacy Policy

Compass & Fork may amend this Privacy Policy from time to time by updating the Privacy Policy on this website We suggest that you visit our website regularly to keep up to date with any changes.

13. Contacting us

If you would like any further information, or have any queries, problems or complaints relating to Compass & Fork’s Privacy Policy or our information handling practices in general, please contact the Compass & Fork office using our contact form, or phoning +61 (3) 9095-6465.